Shipping, Returns, Refunds & Exchanges
We ship all over the U.S. for a standard shipping fee of $7.
All returns and refunds can be done within 7 days of receiving our products. After 7 days, all sales are final and refunds will not be issued. Refunds are only issued if products are returned in the same condition they were sent. And all returns are done at customers expense. If you have any questions about your products, please use the contact form to send a query.
We do not accept any form of exchanges what so ever.
We accept all forms of card payment including VISA, AMEX, and Discover. Cash payments are only accepted in person during vendor and art fairs. No personal checks will be accepted.
You are free to cancel your order as long as we have not shipped your order. But in the case that we have already shipped your product, you are free to return the product on arrival or choose not to cancel the order. All returns are done at customers expense.
While we do make sure that all our products are securely wrapped and shipped, it is possible for products to be damaged during delivery. Should that be the case, we request that you send us an image of the damaged product, and we’ll be happy to provide you a refund or resend a new product as long as we have inventory.
Damaged goods are defined as being broken, major scratches, or incapability of being used. Minor scratches or fingerprints do not constitute goods as being damaged.
If you’d like to be a wholesale supplier of these handlettered products, please reach out to us using the contact form and we will reach out to you at our earliest convenience.
While we do provide custom hand lettering, all sales on custom products are final and cannot be refunded or exchanged at any time.